Prices, product or ingredients are subject to change without notice
BUSINESS HOURS: MONDAY TO FRIDAY 8:30 AM TO 4:30 PM
CREDIT POLICY: Customers with established credit must honor their credit terms. Overdue unpaid accounts are subject to interest charges.
NEW CUSTOMERS: Credit applications are available (below) and must be completed as required, incomplete or applications with missing information will not be entertained, order placed before credit approval will be on COD basis.
SERVICE CHARGE: Service charge will be added to any returned check. Credit privileges will be withdrawn after TWO NSF CHECKS, release of pending order, will be up to the discretion of management of NAI.
DELIVERY CHARGES: Free deliver for metropolitan Toronto area only on orders over 300KG. Out of town deliveries are handled by your [customer] carrier. All deliveries are FOB NAI dock.
PLEASE DO NOT DEDUCT ANY AMOUNT FOR SHORTAGE OR DAMAGED PRODUCT FROM INVOICE. YOUR [CUSTOMER] CARRIER IS RESPONSIBLE FOR ANY SHORTAGE OR DAMAGE PRODUCT. FILE CLAIM WITH YOUR [CUSTOMER] CARRIER COMPANY.
DELIVERY ORDERS: All delivery order must be placed in by 12 Noon one-day prior to delivery day.
PICK ORDERS: Please allow minimum 24 hours to process pick up order.
RETURNS: Merchandise bought form NAI is returnable with in 7 [seven] days of the receipt of the shipment duly authorized by NAI management. A credit will be applied to your account for approved returns after investigation.
PLEASE DO NOT DEDUCT ANY AMOUNT EXCEPT CREDIT MEMO'S OR AMOUNT AUTHORIZED BY NAI MANAGEMENT FROM INVOICE ON PAYMENT