PRICES: All prices are subject to change without notice, and are F.O.B our warehouse.

CREDIT POLICY: Customers with established credit must honor their credit terms.  Over due unpaid accounts are subject to interest charges of 1.5% per month [18% Per year]. Any unpaid balance over agreed terms is automatically handed over to collection agency. “No additional orders will be entertained until over due accounts are paid.” 

NEW ACCOUNTS: Credit applications are available upon request and must be completed as required, incomplete or applications with missing information will not be entertained. Any order placed before credit approval will be on COD basis. 

SERVICE CHGARGE: Service charge of $25.00 will be added to any returned check. Credit privileges will be withdrawn after TWO NSF CHECKS, and release of any pending order, will be up to the discretion of management of NAI. 

DELIVERY CHARGES: Free deliver for metropolitan Toronto area only for order over 200KG. Out of town deliveries are handled by your [customer] carrier. All deliveries are FOB our [NAI] dock. Any type of discrepancies or shortage is the responsibility of your [customer] carrier.

PLEASE DO NOT DEDUCT ANY AMOUNT FOR SHORTAGE OR DAMAGES FROM NAI INVOICE. YOUR [CUSTOMER] CARRIER IS RESPONSIBLE FOR ANY SHORTAGE OR DAMAGE. PLEASE FILE A CLAIM WITH YOUR [CUSTOMER] CARRIER COMPANY.

DELIVERY ORDERS: All delivery order must be placed in by 4.30PM one-day prior to delivery. PICK ORDERS: Please allows minimum 24 hours to process pick up order. 

RETURNS: Merchandise bought form NAI is returnable with in 7 [seven] days of the receipt of the shipment duly authorized by NAI management. A credit will be applied to your account for approved returns after investigation. 

BUSINESS HOURS: OFFICE HOURS MONDAY TO FRIDAY 8:30 AM TO 5 :00 PM